AZJili Terms and Conditions – Rules for All Players

1. Acceptance of Terms

By accessing the AZJili website, creating an account, or placing any bet or wager on the platform, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety. These terms constitute a legally binding agreement between you and AZJili.

If you do not agree with any part of these terms, you should not register an account or use any part of the AZJili platform. Continued use of the platform after any update to these terms constitutes acceptance of the revised version.

2. Eligibility

To register and play on AZJili, you must meet all of the following requirements:

• You must be at least 21 years of age. AZJili strictly prohibits underage gambling.
• You must be physically located in the Philippines at the time of registration and play.
• You must be registering for yourself — not on behalf of another person or entity.
• You must not be subject to any self-exclusion arrangement or account restriction that prevents you from playing on online gaming platforms.
• You must have the legal capacity to enter into a binding agreement under Philippine law.

AZJili reserves the right to request proof of eligibility at any time. Providing false information to circumvent these requirements will result in immediate account closure and forfeiture of any balance.

3. Account Registration and KYC

Each player is permitted to hold one account only. Duplicate accounts — whether created intentionally or accidentally — will be merged or closed, and any balances associated with secondary accounts may be voided.

During registration, you are required to provide accurate and complete personal information including your full legal name, date of birth, a valid Philippine contact number, and a working email address. This information is used for account verification, OTP authentication, and KYC (Know Your Customer) compliance.

You will be required to complete identity verification before your first withdrawal. This typically involves submitting a valid government-issued Philippine ID and, where required, proof of payment method ownership. Verification is handled securely and all documents are processed in accordance with our Privacy Policy.

You are responsible for keeping your login credentials secure. AZJili will never ask for your password. If you suspect unauthorised access to your account, contact our support team immediately.

4. Deposits

All deposits on AZJili are processed in Philippine Peso (PHP). There is no currency conversion involved at any point in the deposit process.

Supported deposit methods include Philippine online and mobile banking, bank transfers via major Philippine banks, and local e-wallets such as GCash and Maya. The availability of specific payment methods may vary and is subject to change.

• Deposits are credited to your account once confirmed by the payment provider. Processing times vary by method.
• Minimum and maximum deposit amounts are displayed at the point of transaction and may differ by payment method.
• AZJili does not accept deposits made by credit card or via cryptocurrency. These payment methods are not available on the platform.
• Deposits made from a payment method not registered in your name may be reversed and your account may be subject to review.

If a deposit does not appear in your account within a reasonable timeframe, contact support with your transaction reference number and the amount deposited.

5. Withdrawals

Withdrawals are processed in PHP to the payment method on file for your account. AZJili requires that withdrawals be made to the same method used for deposit where possible, as part of standard anti-fraud procedures.

• Identity verification (KYC) must be complete before any withdrawal is processed.
• Withdrawal requests are reviewed before funds are released. Processing times depend on the method selected and the outcome of any required checks.
• Withdrawals to Philippine bank accounts and local e-wallets are the standard methods available.
• AZJili reserves the right to request additional documentation before approving a withdrawal if there is any concern regarding account security or compliance.
• Minimum withdrawal amounts apply and are shown at the time of the request.

6. Game Rules and Outcomes

All games available on AZJili — including slots, live casino tables, and eBingo — are provided by certified third-party game providers. Each game uses a certified random number generator (RNG) or live dealer process to determine outcomes. Game results are final once confirmed by the game engine.

In the event of a technical malfunction or disconnection during a game round:

• If a game round cannot be completed due to a platform error, the bet amount for that round will be returned to your account balance.
• If disconnection occurs on your end (e.g., mobile data drop, browser close), the game round will continue on the server and the result will be recorded as normal.
• AZJili does not accept responsibility for losses resulting from your own internet or device issues.

Game-specific rules and RTP information are available within each game's interface. Players are encouraged to review these before playing. Placing a bet constitutes acceptance of the rules for that game.

7. Bonuses and Promotions

AZJili may offer bonuses, free spins, cashback, or other promotional incentives to eligible players from time to time. Each promotion will have its own specific terms posted alongside the offer. The following general rules apply to all bonuses unless stated otherwise:

• Bonuses are available to verified accounts only. Unverified accounts are not eligible to claim or withdraw bonus-derived winnings.
• Each promotion may only be claimed once per player, per household, and per device, unless the promotion explicitly states otherwise.
• Wagering requirements must be met before any bonus balance or bonus-derived winnings can be withdrawn. The applicable requirement will be stated on the promotion page.
• AZJili reserves the right to withdraw, modify, or cancel any bonus or promotion at any time without prior notice if there is evidence of abuse, collusion, or technical error.
• Creating duplicate accounts to claim multiple bonuses is prohibited and will result in account closure and forfeiture of all balances.

AZJili does not guarantee that any specific bonus will be available at any given time. Promotional availability is subject to change.

8. Responsible Gaming

AZJili takes responsible gaming seriously. The platform is designed for entertainment, not as a source of income or a financial strategy. Players are encouraged to use the self-management tools built into their account dashboard, including deposit limits, session time reminders, and cooling-off periods.

Players who wish to take a break from the platform may request a temporary or permanent self-exclusion through their account settings or by contacting support directly. Self-exclusion requests are processed promptly and restrict access to the platform for the requested period.

• Players under 21 years of age are strictly prohibited from registering or playing.
• AZJili does not guarantee winnings, returns, or any positive financial outcome from using the platform.
• If gaming is affecting your financial situation, relationships, or mental health, please use the self-exclusion tools or seek support.

For more information on the tools available and guidance on managing your play, visit our Responsible Gaming page.

9. Prohibited Conduct

The following conduct is strictly prohibited on the AZJili platform and will result in immediate account suspension and possible permanent closure:

• Registering more than one account per person.
• Providing false, inaccurate, or misleading information during registration or verification.
• Using automated software, bots, scripts, or any other tool to interact with the platform in a way not intended for human players.
• Attempting to exploit technical errors, glitches, or vulnerabilities in any game or platform feature.
• Colluding with other players to gain an unfair advantage in any game.
• Engaging in any form of fraud, money laundering, or use of funds obtained through illegal activity.
• Using the platform for any purpose other than personal entertainment gaming.

AZJili monitors accounts for unusual activity and cooperates with relevant authorities where required by applicable law. Any funds identified as proceeds of prohibited conduct will be frozen and may be reported.

10. Privacy and Data

AZJili collects and processes personal data in accordance with its Privacy Policy, which forms part of these Terms and Conditions. By registering an account, you consent to the collection and use of your data as described in that policy.

All data transmitted between your device and the AZJili platform is protected by SSL encryption. Your account is additionally secured by OTP verification at login. You are responsible for keeping your password confidential and not sharing it with any third party.

11. Account Suspension and Closure

AZJili reserves the right to suspend or close any account at its discretion, including but not limited to the following circumstances:

• Breach of any provision of these Terms and Conditions.
• Failure to complete identity verification within a reasonable period.
• Evidence of fraudulent activity, prohibited conduct, or use of the platform in a manner inconsistent with its intended purpose.
• Request by the account holder to close their account.
• Inactivity exceeding a period defined in the platform's account policy.

Where an account is closed due to a breach of these terms, any remaining balance may be forfeited. Where closure is initiated by the player or due to inactivity, the remaining balance (after any applicable checks) will be returned to the verified payment method on file, subject to the standard withdrawal process.

12. Changes to These Terms

AZJili may update these Terms and Conditions at any time. When material changes are made, the updated version will be published on this page with a revised date. It is your responsibility to review these terms periodically.

Continued use of the AZJili platform following any update constitutes your acceptance of the revised Terms and Conditions. If you do not agree with the updated terms, you should stop using the platform and contact support to close your account.

For questions about these terms, you can reach the AZJili support team through the platform's help section or by visiting the FAQ page.